VIRGIN Media crashed across the UK for a SECOND day – leaving thousands of Brits working from home unable to make calls.
According to outage tracking site downdetector.co.uk, customers were left without mobile coverage.
? Read our coronavirus live blog for the latest news & updates…
3
3
The cause of the issue isn’t yet known.
However, problems were reported at midday – and by 12.40pm, 1,700 people had complained.
People in London were worst-affected.
The issue has now been resolved.
One user said: “Can’t make or receive calls, sporadically can or can’t send text messages.
“I can send iMessages if I’m on wifi. When I switch off wifi, there’s no 3 or 4G.
“Had the same yesterday and started to go through with them on their chat system how to resolve but it was all based around my phone – switch off and on, remove SIM and wipe it, etc.
“It hasn’t improved anything.”
Another blasted: “All five Virgin mobiles down.
“Can’t send text or iMessages. I don’t know why I stay loyal to Virgin.”
It comes after similar issues yesterday, when TV and mobile phone use dropped for customers.
Of those who reported issues at the time, 48 per cent struggled with mobile internet, 42 per cent with mobile phones and 9 per cent reported TV problems.
Virgin Media is one of the most popular broadband providers in the UK.
Unlike many others, it has its own infrastructure and does not use the Openreach network.
BUY BUY
Budget 2021 mortgage guarantee scheme: how much deposit you’ll need to buy a house
SMALL PRINT
Five things hidden in Budget including higher flight costs & no-interest loans
MONEY MONEY MONEY
Budget 2021 winners and losers – how it affects your finances explained
MONEY TALKS
What did Rishi Sunak say in his press briefing today, Wednesday, March 3?
TAXING TIMES
Five tax changes in the Budget and how they will affect your finances
SUPERMARKET SLASH
Sainsbury’s to cut 500 jobs & another 650 at risk in ‘restructuring’
Earlier this afternoon, a Virgin Media spokesperson said: “We are aware of an issue impacting some customers’ mobile services and are working quickly to resolve this as soon as possible.
“We apologise for any inconvenience caused.”
He later confirmed services have resumed for all customers.
3
