AN URGENT recall has been issued for a heater that was sold at a major discount store due to fires.
Home Bargains put out a “DO NOT USE” alert after TJ Morris Ltd discovered their PIFCO Convector Heater with Turbo and Timer was at risk of going up in flames.
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The budget retailer wrote in their warning that all heaters bought between November 1 2023 and December 12 2023 should not be turned on.
This is down to a “risk of overheating and fire due to an incorrect fuse size in some heaters”, explained Home Bargains in a Facebook post.
Customers who bought the faulty heaters from Quality Save stores have also been told to stop using theirs immediately.
The product recall PO/Batch Codes are:
- 596131 / 596133
- 596140 / 596141
- 596147 / 596148
- 596149
What you should do
If you have one of the recalled heaters, Home Bargains warned customers “DO NOT USE IT”.
Instead you should:
• Check if you have bought the affected batch codes – this information can be found on the side of the heater close to the control panel.
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• You can check your code by taking a picture or writing down the PO/batch codes listed above for reference at home.
• To be given a full refund you can return it to your local Home Bargains or Quality Save store.
“We apologise for any inconvenience caused,” the store added.
What are my rights to a refund?
If you’re returning a recalled product, your rights to a refund depends on whether the fault makes the product unsafe.
Sometimes companies will repair the product, for example by fitting a new part instead of offering a refund.
But, if a fault makes a product unsafe to use and it is too difficult to fix, the Consumer Guarantees Act states you may have the right to claim a replacement or a refund.
You can read more about your rights concerning a recalled product in our guide.
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