NAO report finds scheme is failing to reach enough contacts and only returns 40% of tests within 24 hours

The government’s test-and-trace programme to combat Covid-19 has repeatedly failed to meet targets for delivering test results and contacting infected people despite costs escalating to £22bn, a damning official report has revealed.

The National Audit Office (NAO) has found that the centralised programme is contacting two out of every three people who have been close to someone who has tested positive, with about 40% of test results delivered within 24 hours, well below the government’s targets.

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