Since the ‘genius’ bought Twitter last year, he’s made a series of poor decisions – and now the platform is almost unusable

If you use Twitter, the service that not so long ago was the best way to take in breaking news and find audiences for serious conversations, you may have found it substantially less useful in the past year. Over this past weekend you found it almost unusable. On Saturday, everything melted down. Thousands of users reported that they had major issues using the platform, including an inability to access any tweets or to post their own tweets – so, basically, everything for which one might want to use Twitter.

On Saturday, Musk announced that Twitter was limiting the ways all users could access tweets “to address extreme levels of data scraping & system manipulation”. In other words, Musk was blaming commercial services that might want to scrape tweets and incorporate them into machine-learning models. There is no reason to believe this is actually happening, but Musk’s longtime hostility to artificial intelligence must have led him to deploy such services as likely suspects to blame for Twitter’s fragility.

Siva Vaidhyanathan is a professor of Media Studies at the University of Virginia and the author of Antisocial Media: How Facebook Disconnects Us and Undermines Democracy (Oxford University Press, 2018). He is also Guardian US columnist

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