TELLY fans have been left unable to watch some of their favourite BBC shows because of an iPlayer technical glitch.
On some smart TVs annoyed viewers have been hit by a mysterious crash whenever they try to watch anything on the popular app.
1
The BBC has confirmed the issue is affecting certain Samsung models.
It’s not clear when the problem will be fixed but Samsung are apparently looking into it.
“We’re aware of an issue with the iPlayer app on certain Samsung TV’s where the app crashes when attempting to watch a programme,” the broadcaster said on its website.
“Samsung are currently investigating this and hope to release a fix in a future update.”
Which TVs are affected by the iPlayer crashing issue?
The Samsung TVs suffering with iPlayer crashing issues are:
- UE32T4300AKXXU
- UE32T5300AKXXU
- UE43TU7000K
- UE43TU7100K
- UE50TU7000K
- UE50TU7100K
- UE55TU7000K
- UE55TU7100K
- UE58TU7100K
- UE65TU7000K
- UE65TU7100K
- UE70TU7100K
- UE75TU7000K
- UE75TU7100K
What to do if iPlayer is crashing on my TV
There are alternative ways to watch BBC programmes online while a fix for the smart TV app is worked on, depending on the gadgets you have.
Do you have a games console like PS5 or Xbox? These have iPlayer apps you could use instead.
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There’s also the option of using a Fire TV stick or Chromecast device which are relatively cheap.
You could even connect your laptop to your TV using a cheap HDMI cable.
This will mirror whatever you have on your computer screen onto your TV, so you could load up iPlayer.
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This post first appeared on Thesun.co.uk
