Firm faces ongoing battles over workers’ rights and unpaid waiting times after drawing in drivers with huge subsidies

In the middle of the national rail strike last month when demand for cabs was sky-high, a group of Uber drivers decided they, too, would strike for 24 hours. A few hundred of them marched in protest to Uber’s London office in Aldgate Tower, complaining of poverty pay and arbitrary management by algorithm.

It was a typical day for Abdurzak Hadi, an Uber driver, although he has to pinch himself to believe where he has ended up. The 44-year-old father of three arrived in England on his own in 1992 as a teenage refugee, having fled Somalia’s brutal civil war. When he was old enough, he became a minicab driver. Then he signed up with Uber in 2014.

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