Tesco has announced that it is making a huge change to its online orders within weeks – but the move has left loyal shoppers furious.
The supermarket giant is now increasing the price of its minimum spend for delivery.
From May 2, shoppers must spend a minimum of £50 on their orders – which is going up from £40.
While upping the minimum spend for delivery, Britain’s biggest supermarket will also lift a surcharge from £4 to £5, if Delivery Saver customers do not increase their basket charge to this level.
Shoppers have been left angry at this decision, branding it ‘greedy’ given that the cost of living crisis has seen British households tighten their belts.
Tesco shoppers have been left angered by the hike, saying that given the cost of living crisis and inflation, they cannot afford the basket increase
The supermarket has put this change down to their ‘delivery saver’ plan, saying that it aims to ‘reduce the cost of home deliveries to your groceries’
The minimum spend for click & collect will remain the same across all stores, which is currently £25.
In alerting its customers about the change, Tesco wrote on its website: ‘From 2 May, the minimum basket charge will increase to £5. The minimum basket charge is added to all orders that don’t meet the minimum basket value.
‘At the same time, the minimum basket value for Home Delivery will change to £50. The minimum order value for Click+Collect will remain at £25 for all stores.’
The supermarket has justified changes to its ‘delivery saver’ plan, saying that it aims to ‘reduce the cost of home deliveries to your groceries.’
They added that this move will help to ensure their Grocery Home Shopping operation remains as efficient as possible.
Tesco explained on the website by stating: ‘Depending on which Delivery Saver plan you sign up to, as long as you stay above the minimum basket threshold, orders will be delivered without charge during the times or days outlined in your chosen plan.
‘You can do that once per day for every day your plan is valid. And with the Delivery Saver Guarantee, if your plan doesn’t save you money, we’ll give you an eCoupon for the difference. For more info and to sign up, go to our Delivery Saver website.’
However, shoppers have been left angered by the hike, saying that given the cost of living crisis and inflation, they cannot afford the basket increase.
This comes despite Tesco saying that the ‘majority of our customers will be unaffected by these changes. Our average order value is over £90, well above this new threshold.’
But, loyal shoppers have vented out their fury on social media.
One person wrote on Twitter: ‘Are you taking the p**s?! First you slash the Clubcard rewards value AGAIN and now I have to spend a minimum of £50 or else I get charged for delivery? Everyone’s trying to SAVE money and you’re pulling ridiculous crap like this?? Absolute greed, disgusting.’
Tesco will have the highest minimum spend for deliveries. For example, Morrisons customers only need to spend £25 minimum and those below £40 will incur an extra £3 charge
A second wrote: ‘Those lovely people @Tesco are @it again. To hell with you if you only want to, or can only afford to, spend a measly £40 + delivery. We don’t need or want your custom anymore.’
While one more person put: ‘So not only are @Tesco reducing the value of their clubcard rewards, and upping their delivery fees (cheapest delivery slot used to £1 now it’s £3) they’re now forcing people who rely on home deliveries to spend an extra ten quid…’
And another questioned whether their friend would be able to afford the hike, questioning: ‘Will Jean still be able to afford this when the @Tesco minimum spend increases by 25% from £40 to £50?’
In comparison, to other supermarkets, Tesco will have the highest minimum spend for deliveries.
Sainsbury’s requires a minimum spend of £40 or shoppers will incur a £7 fee.
Meanwhile, Morrisons customers only need to spend £25 minimum and those below £40 will incur an extra £3 charge.
Asda shoppers need to spend £40 , but they’ll only be charged £3 if they don’t.
And Iceland customers need to spend a minimum 0f £40 but those under it will incur a £3 fee.
Speaking about the delivery fee increase, a Tesco spokesperson said: ‘To ensure we can continue to serve our online customers as effectively as possible, from May 2 we are making some changes to our minimum basket threshold, the first change we are making in nearly eight years.
‘For the vast majority of our customers, there will be no change to the way they shop.’
Sainsbury’s, Morrisons, Asda and Iceland have been contacted by MailOnline and This is Money for a comment on their delivery fees and whether they will be following suit with Tesco.
This post first appeared on Dailymail.co.uk
