TESCO Bank is experiencing issues that has left hundreds of customers unable to access their accounts.
The issues started at around 10am today (March 25) according to Downdetector.
The issue appears to be affecting both online and mobile banking, with users unable to view their accounts.
Reports of the problem come from various locations and appear not to be limited to one location.
Responding to customer complaints on Twitter, the bank said it was aware of the problem and is working to fix it.
The bank tweeted: “We have just been made aware some customers are experiencing issues accessing their account via online banking and the mobile app.
“Our team are working as quickly as possible to resolve this.”
Customers say they are unable to view their credit card accounts.
Tesco Bank no longer offers current accounts after closing them last year.
One customer said: “I can’t access my credit card details online, is there a system issue?”
Another said: “Is there something wrong with the app? Logged on to pay my bill but showing no information about my credit card.”
Tesco Bank had issues last November leaving some customers’ payments declined.
More to follow…
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