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Main Street Entrepreneur
62 posts
Working the Kinks out of the Customer Experience
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Strategizing for Social: The Video Edition
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3 Customer Experience Breakdowns That Buyers Hate
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4 Ways To Getting More Creative With Your Customer Service
Opinions expressed by Entrepreneur contributors are their own. An impressive 95 percent…
Stellar Customer Service Starts with the Hiring Process
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You Don’t Have to Be a Business Owner to Think Like an Entrepreneur
In this ongoing series, we are sharing advice, tips and insights from…
If You Really Want to Understand Customer Needs, Avoid Surveys
Opinions expressed by Entrepreneur contributors are their own. Whether you’re a business…
How “Drive-Thru” Business Hurts Your Bottom Line
Opinions expressed by Entrepreneur contributors are their own. There’s a huge difference between…
How to Make Your Clients Love Working With You
Opinions expressed by Entrepreneur contributors are their own. You might have the…