Dec. 18, 2023 5:00 am ET
Southwest Airlines faces a civil penalty totaling $140 million after the U.S. Department of Transportation said the airline violated consumer protection laws during its holiday meltdown last year.
The penalty, which the agency said is 30 times larger than any it has levied for consumer protection violations, includes a $35 million payment directly to the government.
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This post first appeared on wsj.com