Ofgem to force ‘middlemen’ to disclose fees and commissions, and ombudsman to expand free support
Small businesses such as care homes, and enterprises including charities and faith groups, will be granted new protections to guard against rogue energy brokers using rip-off deals to secure hidden commission fees.
The measures mark the first big step by the government and the industry regulator to bring unregulated energy brokers to heel after a growing outcry over aggressive sales tactics and undisclosed commissions, which have inflated costs for small businesses.
