Postal service says it needs to adapt to post-Covid business world amid near-9% drop in profits and union pay battle
Royal Mail has warned that the company is at a “crossroads” and needs to urgently adapt to the post-pandemic environment as parcel deliveries, originally boosted by Covid lockdowns, continue to wane.
It piles further pressure on the postal company, as it struggles to reach a pay deal with unionised staff who are pushing for an inflation-based pay rise as the cost of living soars.
