PRIMARK shoppers are only just realising that there’s a little-known way of skipping the queue in some stores.
The high street retailer is so popular that shoppers often have to wait in long lines to buy their bargains.
1
But for some lucky shoppers, Primark’s new click-and-collect scheme means they can avoid the queues and head straight to the till.
The retail giant first launched the service in 25 stores in the north of England and Wales in November last year.
In April, Primark announced that the popular service is being extended to 32 more stores this summer following the success of the trial.
But some shoppers are only just finding out about the service – and they’re thrilled to know it exists.
Posting in the Extreme Couponing and Bargains UK Facebook group, one shopper shared a picture of some children’s clothes that she had bought using click and collect.
Other were quick to express their surprise after learning about the service.
One person wrote: “Sorry what?! How does this click and collect work?”
Another said: ” I didn’t know that you could click and collect at Primark!!”
Most read in Money
In response to the comment, a third social media user said: “Me neither!! Sorry, am I dreaming here?”
Shoppers who use click-and-collect can pick up their orders from a dedicated desk in any of the participating stores.
There’s no fee to use the click and collect service but customers need to spend a minimum of £10 on their orders.
However, the trial only includes kids toys, clothing and nursery ranges.
That means you can’t order other ranges, like womenswear and homeware, online and pick it up.
Primark has also launched a new website to let shoppers scout out what’s in stock before heading to their nearest shop.
It means shoppers can avoid the disappointment of turning up only to find that what they wanted wasn’t there.
To use the click-and-collect service, shoppers can browse online and add items to a virtual basket and then choose a day to collect their parcel.
Orders will be available for collection between two and seven days after the order has been placed.
The 25 stores below have been part of the trial since November last year:
- Birkenhead, Grange Road, CH41 6EA
- Blackburn, The Mall Blackburn, BB1 7JG
- Blackpool, Bank Hey Street, FY1 4RY
- Bolton, Crompton Place Shopping, BL1 1EA
- Broughton, Broughton Shopping Park, CH4 0DE
- Burnley, Charter Walk Shopping Centre, BB11 1BB
- Bury, The Rock Shopping Centre, BL9 0ND
- Carlisle, English Street, CA3 8NX
- Chester, Foregate Street, CH1 1HA
- Huddersfield, New Street, HD1 2TR
- Lancaster, Marketgate Shopping Centre, LA1 1JF
- Liverpool, Church Street, L1 3AY
- Llandudno, Parc Llandudno Retail Park, LL30 1PX
- Manchester, Market Street, M1 1WA
- Manchester, The Trafford Centre, M17 8AS
- Oldham, Market Place, OL1 3AB
- Preston, Fishergate Shopping Centre, PR1 8HJ
- Sheffield, Meadowhall, S9 1ER
- Sheffield, The Moor, S1 4PA
- Southport, Chapel Street, PR8 1AE
- Stockport, Chestergate, SK1 1NT
- Wallasey, Cherry Tree Shopping Centre, CH44 5TL
- Warrington, Golden Square, WA1 1QB
- Wigan, Standishgate, WN1 1UP
- Wrexham, Regent Street, LL11 1RY
While the following 32 stores are being added to the trial:
- Bexleyheath, The Broadway, DA6 7HF
- Bluewater, Upper Thames Walk, DA9 9SQ
- Bromley, 162 High Street, BR1 1HE
- Charlton, Brocklebank Retail Park, SE7 7SX
- Croydon, 5 – 9 North End, High Street, CR9 1SX
- Dartford, 58 – 60 High Street, DA1 1DE
- Ealing, Ealing Broadway Centre, W5 5JY
- East Ham, 51 High Street North, E6 1HZ
- Hackney, 365 – 371 Mare Street, E8 1HY
- Hammersmith, Kings Mall Shopping Centre, W6 0PZ
- Harrow, St Ann’s Shopping Centre, HA1 1AT
- Hounslow, 165 – 169 High Street, TW3 1QL
- Ilford, 129-133 High Rd, IG1 1DE
- Kilburn, 54 – 56 High Street, NW6 4HJ
- Kingston, 76 Eden Street, KT1 1DJ
- Lakeside Shopping Centre, RM20 2ZP
- London Oxford Street East, 14-28 Oxford Street, W1D 1AU
- London Oxford Street West, 499 – 517 Oxford Street, W1K 7DA
- Lewisham, Lewisham High Street, SE13 6JL
- Peckham, 51- 57 Rye Lane, SE15 5EY
- Romford, 33 – 35 South Street, RM1 1NJ
- Staines, Elmsleigh Shopping Centre, TW18 4QB
- Stratford, Westfield Stratford City, E20 1EL
- Sutton, St. Nicholas Shopping Centre, SM1 1AX
- Tooting, 31 – 39 Mitcham Road, SW17 9PA
- Uxbridge, 1 Chequers Mall, UB8 1LN
- Wandsworth, 32-34 Southside, SW18 4TF
- Watford, 109-111 High Street, WD17 2TA
- Wembley, 508 High Road, HA9 7BS
- White City, Westfield London Shopping Centre, W12 7GF
- Wood Green, The Mall, High Road, N22 6YQ
- Woolwich, 18 – 28 Hare Street, SE18 6LZ
An exact date for the above stores to launch click-and-collect has not yet been confirmed.
The Sun has approached Primark for comment and we will update this story once we hear back.
In recent months, Primark has also introduced self-service checkouts in some stores to help reduce queuing times.
Last year it teamed up with bakery chain Greggs earlier to launch a clothing collection.
The two high street giants also collaborated on a number of new Greggs cafe, including one at its Birmingham Bullring store.
Do you have a money problem that needs sorting? Get in touch by emailing [email protected].
You can also join our new Sun Money Facebook group to share stories and tips and engage with the consumer team and other group members.
