PARENTS are being warned to urgently check their car seats after a popular brand has been recalled.
Solar Group’s 1 2 3 Isofix Car Seat has been recalled as it could present a risk of injury.
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The Office for Product Safety and Standards say there is a small internal component issue in certain batches of the car seat, which may result in the harness not locking properly when pulled.
The affected models were sold between February 1 and February 23, 2024.
The affected batch codes are : Nov-2020-6, Dec-2020-7, Jan-2021-1, Mar-2021-2, Apr-2021-3 and May-2021-4
A Which? spokesperson said: “If you have the affected product, stop using it immediately and contact the retailer to arrange a refund or replacement.”
Your product recall rights
Product recalls are an important means of protecting consumers from dangerous goods.
As a general rule, if a recall involves a branded product, the manufacturer would usually have lead responsibility for the recall action.
But it’s often left up to supermarkets to notify customers when products could put them at risk.
If you are concerned about the safety of a product you own, always check the manufacturer’s website to see if a safety notice has been issued.
When it comes to appliances, rather than just food items, the onus is usually on you – the customer – to register the appliance with the manufacturer as if you don’t there is no way of contacting you to tell you about a fault.
If you become aware that an item you own has been recalled or has any safety noticed issued against it, make sure you follow the instructions given to you by the manufacturer.
They should usually provide you with more information and a contact number on its safety notice.
In some cases, the manufacturer might ask you to return the item for a full refund or arrange for the faulty product to be collected.
You should not be charged for any recall work – such as a repair, replacement or collection of the recalled item.
