THOUSANDS of Plusnet customers have complained that their broadband connection is down.
More than 2,000 problems had been reported by 11am, according to Downdetector.
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One customers said: “My WiFi has been down for almost an hour now.”
Another Plusnet customer posted about the issue on Twitter and said: “My internet broadband connection died 20 minutes ago.”
One individual said that their connection has been down for over five hours and that they “can’t get through to Plusnet on the phone as it says that all their agents are busy.”
The issues appeared to have started at around 10.25am on Friday, September 16, according to the website Downdetector.
Some 64% of the complaints relate to landline internet connections.
This isn’t the first time the network has suffered technical issues.
Hundreds of Plusnet mobile phone customers were left unable to make calls back in April due to a network outage.
Plusnet mobile phone customers reported being unable to make or receive phone calls from 11am on April 28.
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Most of the complaints were in major cities including London, Birmingham, Manchester, Leeds, Sheffield and Glasgow.
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