HOARDS of 02 priority users have reported being unable to access the app.
It comes as presale tickets for Beyoncé’s world tour go live.
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Reports of issues began to appear on Down Detector just before 10am this morning form users across the UK.
Users have taken to social media to share their woes, as many hoped on getting their hands on presale Beyoncé tickets.
“We apologise to anyone experiencing difficulties trying to get Beyoncé tickets through Priority,” O2 said in a statement.
“Tickets are selling and we’re seeing huge demand. We’re doing everything we can behind the scenes to help keep the app running smoothly.”
Hundreds reported that the app is down, but hundreds of thousands of people jumped onto the app to get tickets.
One fan, who was able to access O2 Priority, wrote on Twitter that they were in a queue of more than 200,000 people for tickets.
It is not the first time that technology infrastructure could not hold the weight of fans’ love for their favourite artists.
Fans often use every bit of tech in the arsenal to try and get their hands on their favourite artists’ tickets.
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But this can cause apps like 02 Priority to crash.
One Twitter user said: “The brutally vicious circle of Ticketmaster saying you can only access Beyonce tickets by “following the link in the O2 Priority app” – but O2 priority collapsing and not working, so there is no way of getting a link.”
Another said: “You lot fully crashed the O2 priority app, I can’t even get my free Greggs mocha!! Get off the damn app!! Beyoncé can wait, I need my mocha now!!”
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