O2 Priority’s website and app have crashed due to huge demand for Peter Kay show tickets.
The network said it had seen “unprecedented demand” for the comedian’s massive return after 12 years away.
The first batch of tickets were released on the app at 10am on Thursday but many were unable to load anything as the system buckled under pressure.
O2 Virgin Media said it is “by far the highest demand we’ve ever seen for Priority Tickets in 15 years”.
“Sorry, we’re working on it,” the firm told desperate fans.
“Please be patient.”
Peter, 49, is embarking on his first stand-up tour in 12 years and yesterday announced a monthly residency at London’s O2 Arena, performing there every month for a year, starting next month.
“1hr and 20 mins later……still can’t get Peter Kay tickets,” one frustrated customer wrote on Twitter.
“Thanks O2 been trying for 2 hours to get Peter Kay tickets and can’t even log in to priority app or site still, nevermind get any tickets. Fuming,” another said.
More to follow…