NATWEST services are currently down, with customers unable to access mobile and online banking services.
Over 3,000 reports of outages have been declared on Downdetector since 7am.
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Issues began at 7.10am today, and within half an hour as many as 2,583 problems had been declared.
That rose to 3,300 by the time 8am rolled around.
Natwest customers are reporting issues with logging in as well as accessing their banking information on the app and the website.
Users are being met with a message that reads: “Some kind of error has occurred when trying to establish a connection between your device and ourselves.”
They’ve taken to Twitter to air their frustrations.
One said: “Is anyone else having troubles logging into their account via app or website?”
While another said: “What’s wrong will mobile banking this am? Service status says it’s working normally but can’t access!”
Natwest has meanwhile replied to the tweets, though it hasn’t admitted any issues thus far, as it said: “We are not aware of any of any ongoing issues with our mobile app, however thank you for bringing this to our attention we will take a look into this.”
More to follow…
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