A MUM took her laptop to a repair shop after days of struggling to connect to the internet — only to be told the wi-fi button was switched off.
Sally Newall-Sanderson, 44, had reset the laptop, deleted programs and called her broadband provider to try to get to the bottom of the problem.
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The recruitment company director was on the verge of paying £600 for a new laptop when she took it to a repair shop.
But minutes later, she was left embarrassed when the shop called and told her what was wrong.
Sally said: “I didn’t know these buttons existed on the side of laptops.
“It was working fine and then suddenly it wasn’t.
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“It was coming up saying I couldn’t get on the wi-fi.
“I started to panic because I’m not very good with computers. I’m not tech savvy at all.
“For about three or four days I was ringing the broadband company to see if there was something wrong with my broadband. How embarrassing.
“It got to about day four and I thought, ‘Right, I’m going to have to book it in somewhere’.
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“As soon as I dropped it off and left, they rang me and had to explain it was just the wi-fi button on the side. All my laptops I’ve had, I’ve never noticed that before. I felt ridiculous.”
The mum of three, of Warrington, Cheshire, added: “I either caught it or maybe my little girl’s caught it messing around. My eldest son, who’s 15, he was like, ‘For God’s sake Mum, you’re so embarrassing’.
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“But even they wouldn’t have known. We could have all been sat here for weeks trying to work the problem out.”
Writing about it online, Sally said: “Please put me out of my misery and tell me. Did you know about this switch?
“I’m not the only person that didn’t know about this, am I?”
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This post first appeared on Thesun.co.uk
