A MAJOR fault with an Irish banking app has allowed customers with no money in their accounts to access funds – causing an urgent scramble for free cash.
The error is reported to allow people with minimal bank balances in their account to transfer up to €1,000 to their Revolut cards.
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Queues of people were seen at ATMs around the country after the Bank of Ireland glitch as they desperately attempted to withdraw the cash from their Revolut accounts.
The urgent withdrawal of cash has come with warnings on social media as people remind others that there is no such thing as free cash and the money will have to be repaid.
Taking to social media, one person said: “Only in Ireland would the main bank allow people to take out thousands of euro that they dont have im crying.”
While another warned: “Whatever money bank of Ireland is losing tonight, they will make it ten times over with overdraft fees in the morning.”
And a third said: “People tomorrow when they find their Bank Of Ireland bank accounts in the negative by €1000 after taking out money they don’t have.”
The Irish Sun has contacted Bank of Ireland for comment.
Bank of Ireland said in a statement: “We would like to remind customers if transferring/withdrawing funds-including over normal limits-this money will be debited from their account.
“We are conscious customers may not be able to check balances,but should not withdraw/transfer if they are likely to become overdrawn.”
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It comes after an urgent warning was issued to a major Irish bank’s customers due to issues with its mobile app and Banking 365 online services.
Bank of Ireland customers have been left unable to access their accounts through the platform since around 5pm today.
In a statement, Bank of Ireland said it was working to resolve the issue as quickly as possible, but a solution is yet to be discovered.
The bank said: “We are aware that customers using our mobile app and 365Online are currently experiencing difficulties.
“We are working to fix this issue as quickly as possible and apologise for any inconvenience caused.
“We will update here once service is restored.”
Customers have taken to social media to express their frustration at the technical difficulty.
One person said: “In another country, debit card only, can’t access account to transfer cash over.
‘NO ACCESS’
“This issue has been in existence a lot longer than 4pm. Why such a slow response?”
Another customer wrote: “No access to account for hours. Unacceptable. Can’t transfer money for very important payments. Disgraceful.”
While a third said late this evening: “Is anyone else getting this, app is down”.
Bank of Ireland replied to the message at 8.45pm tonight, saying: “We are aware that customers are having difficulty with the app. Our support team are working to rectify this as soon as possible. We apologise for any inconvenience.”
It comes after the bank experienced a similar problem in late June.
Customers were left unable to access their accounts for a number of hours before the issue was eventually resolved.
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