HIVE users are complaining that their home heating apps have mysteriously stopped working.
The bizarre outage appears to have begun on Wednesday morning.
Frustrated users have taken to Twitter and outage tracker DownDetector to log their complaints.
One angry user wrote: “Hive app not working. Chat is offline and no one is answering the phones.”
Another beleaguered Hive owner tweeted: “Hive Home app is down.
“Going to the radiators and thermostat and turning them on manually feels like playing a CD from the 80s.
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“And I just have to remind myself I just installed this system two years ago.”
Hive is one of the most popular smart home heating systems in the UK.
It’s owned by British Gas parent company Centrica, and is a rival to Google Nest.
Users install the smart thermostat, allowing them to control their home heating with an app.
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But if the app begins crashing, it can be a real pain.
It’s unclear what the cause of the outage is.
We’ve asked Hive for comment and will update this story with any response.
Some users are speculating that it’s linked to Microsoft Azure – a major internet cloud provider.
Microsoft also suffered a large outage on Wednesday morning.
More to come…
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This post first appeared on Thesun.co.uk