DISNEY Plus is Disney’s subscription on-demand service which launched on November 12, 2019.

The service, which costs £7.99 a month includes movies and shows from Disney, Pixar, Marvel, Star Wars and National Geographic.

Disney's on-demand service costs £7.99 a month

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Disney’s on-demand service costs £7.99 a monthCredit: AFP or licensors

Is Disney Plus down?

According to the site Downdetector there appears to be a problem with Disney Plus with the number of problems being reported rising rapidly in the last few hours.

The site indicates that problems are occurring throughout the UK with London appearing to be the worst affected.

The exact extent of the problem or what has caused it is not currently known.

How can I check if Disney Plus is not working?

Subscribers can initially check if the service is working by logging into their account.

Customers should also double check their internet connection as well.

It might also be worth checking the company’s social media accounts for the latest information and updates.

There is also a customer service number to call if subscribers are having a problem.

When have there been Disney Plus outages before?

August 6

July 15

April 20

According to Downdetector more than half – 54 per cent – of all reported problems with Disney Plus have been to do with the service’s app.

A total of 28 per cent of problems have been related to the website.

While 18 per cent of issues have been connected to a server problem.

Watch the trailer for Disney’s upcoming film, Encanto

This post first appeared on Thesun.co.uk

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