WASHINGTON—The Internal Revenue Service will begin accepting 2021 individual income-tax returns on Jan. 24, and administration officials are already warning of paperwork backlogs and difficulty reaching IRS employees on the telephone during this year’s filing season.
“In many areas, we are unable to deliver the amount of service and enforcement that our taxpayers and tax system deserves and needs. This is frustrating for taxpayers, for IRS employees and for me,” IRS Commissioner Charles Rettig said in a statement. “IRS employees want to do more, and we will continue in 2022 to do everything possible with the resources available to us.”