WASHINGTON—The Internal Revenue Service plans to hire 5,000 employees over the next few months and 5,000 more by the end of September 2023, aiming to eliminate a long backlog of unprocessed tax returns and correspondence that has left millions of frustrated taxpayers in its wake.
The agency’s goal is to take a paperwork pile that sits at around 20 million items and reduce it to about one million by the end of the year, senior Treasury Department officials said on Thursday.
