Apple’s new smartphone has only been available for four days, but buyers are already noticing problems.
iPhone 15 Pro and Pro Max users have complained that their new device becomes unbearably hot after a few minutes of continuous use.
New experiments show the iPhone 15 Pro reached temperatures of up to 118°F (48°C) in 30 minutes – too hot to handle.
Users took to X to complain about the issue with one saying: ‘The natural titanium iPhone 15 Pro gets extremely hot, so much so that it becomes difficult to hold.
‘It heats up after just a 2-minute FaceTime call or when scrolling through reels for 8-10 minutes.
X user @GadgetsBoy said: ‘iPhone 15 Pro Max gets so hot, you definitely need a case. You don’t even need to be doing anything intensive for it to get hot’
‘This is insane’: One experiment in China showed the iPhone 15 Pro can reach temperatures of 118°F (48°C)
‘This is a new issue for me, as I’ve never encountered this with any previous phone.’
X user @GadgetsBoy said: ‘iPhone 15 Pro Max gets so hot, you definitely need a case. You don’t even need to be doing anything intensive for it to get hot.’
Another X user, @RjeyTech, said: ‘The iPhone 15 Pro Max gets so hot sometimes, that if you’re using it caseless you can’t even hold it.’
Meanwhile, @its_shevi posted: ‘iPhone 15 Pro Max gets really hot easily. I’m just browsing social media and its burning up.’
And @itz_mohitverma said: ‘If the iPhone 15 Pro gets too hot when you play games, it might not be the best choice for gaming, even if it can run console games.’
Users on Apple’s online support community also shared their experience with the new device.
User marstatooine said: ‘I just got the IPhone 15 Pro today and it’s so hot i can’t even hold it for very long! Hope they resolve this.’
Another member replied: ‘This has been happening to me too and I just got the phone.
‘I realized quickly that it was hotter than my previous phone.’
Another added: ‘Was taking pictures and it keeps shutting down due to over heating.’
And @itz_mohitverma said: ‘If the iPhone 15 Pro gets too hot when you play games, it might not be the best choice for gaming, even if it can run console games’
The two most expensive options in the iPhone 15 family, the Pro and Pro Max, reach a whopping £1,499 and £1,599, depending on storage
The source of the heat is believed to be the processing chip, which in smartphones generally gets hotter the harder it has to work.
Apple’s iPhone 15 Pro options come with a top-of-the-range chip called A17 Pro which improves performance, including AI capabilities and battery life.
A Chinese tech blogger who goes by the name Geekerwan found the chip in the iPhone Pro sets new records for temperature in just 30 minutes.
‘The iPhone 15 Pro’s surface temperature set a new record in my experience with iPhones, reaching a staggering 48°C,’ he said in a video posted to YouTube.
Apple released its iPhone 15 range on Friday, equipped with a new titanium frame, USB-C charging port and new artificial intelligence features.
The two most expensive options in the iPhone 15 family, the Pro and Pro Max, reach a whopping £1,499 and £1,599, depending on storage.
Unlike the cheaper iPhone 15 and 15 Plus, the more expensive Pro range uses lightweight titanium rather than stainless steel.
Titanium has one of the highest strength-to-weight ratios of any metal, which means it feels solid in the hand, yet the iPhone is surprisingly light.
Unlike the cheaper iPhone 15 and 15 Plus, the more expensive Pro range uses lightweight titanium rather than stainless steel
But it’s not thought to be titanium that is related to the heat issue, because the material has relatively poor heat conductivity.
It’s possible the issue could be fixed with a future software update; MailOnline has contacted Apple for comment.
Apple has already had to admit that iPhone 15 Pro can change colour if people don’t use a case to protect that material from oils in skin.
One frustrated user tweeted that the colour distortion issues were ‘kinda wild considering the price of this tech’.
Apple has also scrambled to release an updated version of its new operating system iOS 17.0, because it was vulnerable to ‘malware’ – malicious software.
