FOR lottery players, losing a winning ticket is a nightmare – especially if they think they’ve won big.
And with a grand prize of £26million up for grabs on Friday, Brit players will be wondering what to do if their tickets go walkabouts.
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Lotto expert Andy Carter – a senior winners’ advisor at The National Lottery – told the Sun there’s no need to worry.
He urged Brits to call the National Lottery as soon as possible to report their ticket missing.
Players have one month to do so, and risk losing their prize all together if they don’t remember.
Andy said: “There’s a big draw on Friday with ten prizes of £1million, so it’s an apt time to ensure that people know what to do if they lose their tickets.
“If people buy a ticket from a shop and they’ve lost it – but they’ve checked the numbers and think it’s their prize – they can contact us and let us know.
“But what’s really important is they need to contact us within 30 days of the draw.”
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Players should also remember where and when they bought their tickets to help national lottery staff track down their numbers.
“They need to provide as much information as they can”, Andy added.
“Where did you buy the ticket? When did you buy it? Did you buy other things at the same time?
“As much information as they can so that we can look into that. There will be a delay on it, we’ve made people wait until the end of the claim period – so six months.
“But what’s really important is they let us know within 30 days.”
And finally, he said the best way to avoid missing-ticket panic is to buy on the National Lottery app.
“[If] you buy it online, you haven’t got a ticket to lose.
“And if you do win, and you don’t know you’ve won, we contact you to let you know you’ve won.
“So if people are worried about losing their tickets, that’s the great thing to do.”
