A BEST Buy employee has revealed customer service’s least favorite question from stumped users.
Try to work this issue out on your own before coming into the store.
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There are over 1,000 Best Buy locations in the US.
The tech giant employs more than 100,000 people and serves as the parent company for the computer assistance service Geek Squad.
But there is one question that pains Best Buy workers to no end.
“Millions of years ago dinosaurs roamed the earth and now I’m forced to smile as old ppl yell at me bc they forgot their own password,” @ellie.zo posted on TikTok.
Password technology is more advanced than it once was.
Cloud computing and keychains have shuffled usernames and passwords into encrypted packets that an unskilled user might fail to navigate.
Some older users might be committed to the written list of passwords stored in the desk drawer – if the written list is lost, they’ll have no almost information to give the Best Buy assistant.
The TikTok poster has 300,000 followers.
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In a Reddit AMA, a Best Buy employee wrote “best buy is looking for people who can sell, not those that are knowledgeable.”
They added in another post: “Customers need to do their own research but yes it’s sad when employees do it to elderly folk.”
Best Buy is led by Corie Barry, who first came to Best Buy as a financial analyst in 1999 and was named CEO in 2019.
The company has outlasted brick-and-mortar retailers like Circuit City and Radio Shack.
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