Families’ experiences point to a prison service woefully ill-equipped to look after inmates with mental health problems

Diane Coulson has two boxes of memorabilia relating to her daughter. She calls them the good and bad boxes. The former contains letters, photographs and poems she wrote. The bad box holds psychiatric reports and records of the inquest into her death.

Emily Hartley was 21 when she killed herself at HMP New Hall, a women’s prison in Wakefield, West Yorkshire, on 23 April 2016. She was six months into a two-year-and-eight-month sentence for arson, which she was given after she set herself on fire in an apparent suicide attempt.

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