Exclusive: coordinator of UN’s relief operation to say agencies not listening to needs of those in need
The world’s multibillion-dollar humanitarian system is struggling because unaccountable aid agencies are not listening to what people say they need and instead are deciding for them, the UN’s humanitarian agency head will say this week.
In a startling analysis of the programme he oversees, Mark Lowcock, the coordinator of the UN’s aid relief operation since 2017, will say he has reached the view that “one of the biggest failings” of the system is that agencies “do not pay enough attention” to the voices of people caught up in crises.