In a challenging year, reader support helped us get to the truth about the pandemic – and the people in charge of tackling it

This year was the most challenging and extraordinary for news that I can remember, and I’m sure many of you feel the same way. It affected everything about how we live, love and work and in many ways it’s changed us all forever.

At the start of the crisis, at the Guardian, we were already under considerable pressure with the decline of print newspapers and the effects of sweeping changes in the digital world. Now, with coronavirus running rampant, our offices almost empty and our newspaper retailers shuttered, we were facing another formidable blow.

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