THE WORLD’S most popular streaming service might be wrongfully collecting dues from customers. 

But Netflix isn’t overcharging – some users are paying for services that their setup can’t execute.

There are over 200million Netflix subscribers worldwide

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There are over 200million Netflix subscribers worldwide

Netflix’s tiered system comes with three levels, each with varying amounts of approved users and a range of video quality.

Each tier of Netflix offers access to the full library – but not at the same resolution.

The most expensive tier, Netflix Premium, comes at a price of $19.99 per month. It’s the only package offering access to 4K Ultra HD resolution.

But not every TV or tablet can process Ultra HD resolution. Not every internet plan can deliver Ultra HD streaming. 

Developers at Ookla have created a free test for figuring what the highest-quality resolution your setup is capable of streaming.

Ookla is the proprietor of the internet speed test used for checking the quality of your internet connection.

Their latest innovation can help users find out what resolution is achievable by running test videos at varying resolutions. 

The site provides a data sheet notifying users if their internet connection is capable of streaming Ultra HD and, if so, detailing load times for content at that resolution.

Most read in Tech

Netflix Premium subscribers should absolutely use this test to make sure they’re not paying for a service that their tech can’t load in a reasonable time or process at all.

You should also make sure your device screen can support a 4K resolution – many smartphones and tablets simply won’t, so consider downgrading if you’re a mobile-only user.

Users who drop from Netflix Premium down to Netflix Basic will save roughly $120 per year – enough to sign up for one of Netflix’s streaming competitors like Disney+ at $80 per year or Peacock at $49.99 per year.

For old school users, Netflix still offers a cheap DVD subscription plan.

Users can order a physical disc and have it arrive in one to three business days.

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Netflix’s stock has faced a sharp downturn in 2022 as investors panic that the app isn’t attracting enough new viewers.

After peaking at just under $700 a share in October 2021, the stock can be had for about $360 a share today.

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This post first appeared on Thesun.co.uk

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