ANDROID users are complaining that the Google app keeps crashing randomly on their phones.
Many have taken to Twitter to vent their frustrations and Google has had to respond to some with an explanation.
Google responded to one confused user: “Hi Maciej, sorry to know that you are experiencing an issue with your device.
“It’s important that we get this sorted. Could you try a soft reboot by holding down the power button for 30 seconds and see if it works fine?
“Let us know if that helps. ^Adam.”
Reports suggest the issue is affecting most Android phones including Samsung, Huawei, LG and Sony.
Some users have tried uninstalling the Google app but Google is advising a soft reboot.
Multiple reports suggest a recent update for the glitch.
Android Authority have said that version 12.23.16.23.arm64 and 12.22.8.23 of the Google app seem to be responsible.
Problems have also been reported with the12.24.7.29.arm64 beta version of the Google app.
However, other versions of the Google app may still be affected.
The soft reboot Google has suggested doesn’t seem to be working for all users.
If you’ve tried that and had no luck then you can always uninstall the Google app update.
How to uninstall a Google app update
Go to Settings, then Apps and then click on the Google app.
Click the three dot menu and then ‘Uninstall updates’.
It is likely Google will roll out an update once it works out what the real problem is.
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This post first appeared on Thesun.co.uk
