Paula Vennells and senior execs accused of ‘Orwellian’ use of language over computer system’s failings
Paula Vennells, former chief executive of Post Office, and other senior executives searched for “non-emotive” words to describe computer bugs found in the Post Office’s Horizon IT system in an “absolutely Orwellian” use of language, a public inquiry has heard.
The inquiry is investigating why the Post Office hounded and prosecuted post office operators for more than a decade because of shortfalls in their branch accounts. It has since emerged that these discrepancies were due to IT problems in the Post Office’s Horizon computer system.
