Many customers are being forced to pay much higher direct debit payments, despite being hundreds of pounds in credit

Energy company Bulb has come under fire from its customers who say it is using them like a bank. It is forcing them to pay higher bills even when many of them are hundreds of pounds in credit to the supplier.

The bumper increases – by as much as 80% – could be an indicator of what is in store for customers of other suppliers grappling with record gas market prices following a week in which three more firms went to the wall. Igloo Energy, Symbio Energy and Enstroga all went bust last week.

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