A professor caused an internet storm when she asked if young people were capable of writing a formal message

This week, Prof Brittney Cooper from Rutgers University caused a small internet storm when she asked a simple question: “Why don’t modern college kids know how to send a formal letter/email?” She added that her students frequently email her simply saying “Hello.”

Why don’t modern college kids know how to send a formal letter/email? I thought everyone knew to begin Dear Prof. X or Dear Dr. X. Instead these kids stay emailing me Hello There! Or Hello (no name): Why are they like this?

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