PwC says it will restart helpline and chat system ‘soon’ as it tries to find buyer for all or part of business

Wilko is facing anger from shoppers after its helplines shut down just as the business called in administrators, leaving customers scrambling to get information on refunds and deliveries.

The budget retailer, which paused online deliveries earlier this the week, saw its social media feeds filled with requests for information on items that had been paid for – from furniture to Lego – but had not arrived.

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