Comcast, an American telecommunications conglomerate, is back online in the US, following at three-hour outage that left tens of thousands of customers without internet, phone or television service.
More than half of the reports posted on DownDetector, a site that monitors online outages, noted a total blackout, while the rest were unable to use landline internet or email.
The crash appeared to have started around 8:12am ET and is hitting costumers along the West Coast and Midwest and some reports are surfacing on the East Coast.
Xfinity, which is owned by Comcast, is the service provider for those impacted by the outage, which appeared to be restored around 12:30pm ET.
DailyMail.com has reached out to Comcast for more information.
Comcast, an American telecommunications conglomerate, is back online in the US, following at three-hour outage that left tens of thousands of customers without internet, phone or television service
DownDetector showed more than 55,000 Americans without service at the peak of the outage – at a time when many were just starting their workday.
Many users flocked to Twitter to share their frustrations about not having service.
One Twitter user joked that Comcast going down means no work for the day, while another is angered by the event saying: ‘why is Comcast xfinity so **** expensive yet always down??????????? Worst service provider ever!’
Although the outage was blanketing the entire US, the map on DownDetector showed San Francisco as being hit the hardest.
The crash appears to have started around 8:12am ET and is hitting costumers along the west coast and mid-west and some reports are surfacing on the east coast
Many users flocked to Twitter to share their frustrations about not having service
Other areas that were hit hard include Los Angeles, Chicago, parts of New Jersey and other locations in the Midwest.
Comcast Xfinity was reported to be down for thousands of Bay Area customers Monday night, something that has carried over into the next day.
This region included major cities like San Francisco, San Jose, Oakland and Fremont.
According to Oakland News Now, the outage stemmed from a major storm that hit the region that brought intense winds at speeds of more than 40 miles per hour, which may have impact Comcast Xfinity service.
Many users in Philadelphia, Pennsylvania – where Comcast is headquartered – and southern New Jersey were also reporting outages, along with those in the Chicago area.
One Twitter user joked that Comcast going down means no work for the day
Another user asked if that outage is hitting the entire US
Comcast, which owns the popular Xfinity internet, phone and television service, has yet to reveal what is causing the outage or when issues will be fixed
Xfinity’s own outage tracker is currently down, displaying the error message: ‘We are experiencing abnormal traffic to our network or… the service or servers on it are not currently available.’
The company is also redirecting users to its status page, where local outages are displayed.
It also includes tips, including restarting the modem and cable boxes, as well as ensuring they are plugged in, to try and make the connection work.
However, many users reported being unable to access the website due to their internet being down.
Comcast reported about 18.96 million paying television subscribers as of the second quarter of 2021, along with more than 31 million broadband internet subscribers.
