Outage heatmap
This heat map shows where user-submitted problem reports are concentrated over the past 24 hours.
It is common for some problems to be reported throughout the day.
Downdetector only reports an incident when the number of problem reports is significantly higher than the typical volume for that time of day.
What issues are customers facing?
According to DownDetector, just under 60% of customers are facing issues with their online banking.
Just under 30% of users are also facing issues with their mobile banking.
The co-operative bank is experiencing issues
The Co-operative bank is down for hundreds of users this morning.
According to DownDetector, over 400 customers have reported issues with the site.