A Texas jury on Tuesday found Charter Communications Inc. liable for $7 billion in punitive damages after finding the cable company responsible for one of its employees who robbed and killed a customer three years ago.
In 2019, 83-year-old Betty Thomas was killed by Roy Holden Jr., one of Charter’s cable technicians. Mr. Holden had performed a service call at Mrs. Thomas’s home, and when he returned the following day, he stole credit cards from Mrs. Thomas’s purse and then stabbed her using a tool from his company toolbox.
