One of the most powerful people in the beauty industry, she is reportedly able to make or break a new product. She discusses self-confidence, online abuse – and daring to criticise Gwyneth Paltrow

It was her husband, Caroline Hirons likes to say, who marvelled at her stardom: “Who would have thought that being gobby and opinionated would become a career?” Perhaps he hadn’t banked on how big social media would become – party central for the gobby and opinionated – or how many people, mostly women, would welcome Hirons’ brisk advice.

In the world of skincare, Hirons is a big deal, with a devoted following, the power (reportedly) to make or break a product – and a low tolerance for marketing hype. Last month, her book Skincare – a practical guide to looking after your face – won the lifestyle category at the British Book awards. She was, she says, “a bit gobsmacked”. Her family had tried to manage her expectations. “My mum said: ‘That Nadiya from Bake Off [who was also nominated] – she’s very popular, love,’ with that concerned face of: ‘Don’t get your hopes up.’”

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