It is banned from charging more for renewals than new deals, but the industry still has some tricks up its sleeve
Car insurance premiums for renewing customers are up to double the price quoted to new ones despite a recent ban on loyalty penalties, according to motorists who have contacted Guardian Money.
One customer was informed that his renewal premium would be £368.74 but similar cover with the same firm was quoted at £215.22 on a price comparison website. When he complained his renewal price was revised down to £245.