Telecoms firm, which manages the system, said it had taken three days to contact each of the disconnected callers
BT has disclosed that it missed almost 11,500 emergency 999 calls after technical faults shut down the platform last weekend.
The company, which manages the emergency services calls system, said it had taken three days to contact each of the callers who had not been connected after what it described as a complex software issue disrupted the service for several hours from 6.24am on Sunday.
