Ofwat penalises Thames Water, Southern and South West Water while Severn Tren allowed to charge more
British water companies will be forced to repay a net £67m to customers after the regulator penalised them for missing performance targets.
Thames Water, the supplier to London and the Thames Valley, will have to pay back £53m to its customers, the biggest charge under the regulator Ofwat’s system of rewards and penalties. Southern Water, which runs services from Kent to Hampshire, will repay £46m, while South West Water will repay £15m.
