Vehicle breakdowns caused by potholes have reached a record high, says the RAC.

The motoring organisation said it received 5,978 call-outs to breakdowns attributed to poor surfaces on local roads between July and September.

The figure is the highest for that quarter since its records began in 2006 and represents a 46 per cent increase on the 4,085 incidents in the same period last year.

An aerial view of Bradford Avenue in Bolton, Greater Manchester, which is scarred by potholes

An aerial view of Bradford Avenue in Bolton, Greater Manchester, which is scarred by potholes

Common problems caused by potholes include damaged shock absorbers, broken suspension springs and distorted wheels.

The cost of bringing pothole-plagued local roads in England and Wales up to scratch has been estimated at £14billion.

Garage repair data analysed by the RAC shows that drivers are paying an average of £440 if their car needs fixing after hitting a pothole for any damage more serious than a puncture.

RAC head of policy Simon Williams said: ‘Our analysis of pothole-related breakdowns is sadly once again showing that the substandard state of the country’s local roads is causing a world of pain for drivers, let alone those on two wheels.

‘Fortunately, the Government has promised £8.3billion for local highways authorities over a five-year period, which should give them the certainty of funding they need to be able to plan longer term road maintenance work.’

A look at the appalling road surfaces in 'Pothole Crescent' in Witham, Essex

A look at the appalling road surfaces in ‘Pothole Crescent’ in Witham, Essex

Victoria Jones, 51, says potholes in her street in Witham, Essex, are 'dreadful'

Victoria Jones, 51, says potholes in her street in Witham, Essex, are ‘dreadful’

St Nicholas Manor development in Cramlington, Northumberland, where a resident said there are a host of problems including 'crater' sized holes in the roads

St Nicholas Manor development in Cramlington, Northumberland, where a resident said there are a host of problems including ‘crater’ sized holes in the roads

Potholes pictured in Cramlington, Northumberland

Potholes pictured in Cramlington, Northumberland

Last month, the Government said it will provide the £8.3billion to ‘fix the blight of potholes on roads up and down the country’ after scrapping the HS2 rail project north of Birmingham.

In March, the Mail secured a victory in the campaign to end the ‘pothole plague’ when the Chancellor Jeremy Hunt announced an additional £200million is to be ring-fenced for councils to spend on improving our roads.

The amount represents around a 20 per cent boost in funds to fix roads in towns, cities and rural areas.

A Department for Transport spokesman said: ‘The decision to redirect HS2 funding to other transport projects means that an extra £8.3billion has been freed up to help local authorities fill potholes and resurface roads, which is on top of the near £1billion the Government already provides on average every year.

‘We are investing a record amount of funding into tackling potholes and resurfacing roads, which will see highway maintenance funding to local authorities almost doubled over the next decade.’

Potholes are formed when water enters cracks in the road, freezes and then expands. 

Cllr Darren Rodwell, transport spokesperson for the Local Government Association, which represents councils – who are responsible for local roads – said: ‘The LGA has long-called for longer term funding to tackle the issues facing our roads and we believe that government should award council Highways Departments with five yearly funding allocations to give more certainty, bringing councils on a par with National Highways.

‘Councils much prefer to invest in more cost-effective and resilient resurfacing than retrospectively dealing with potholes. 

‘The recently announced £8.3 billion additional funding for roads maintenance should help to bring more of our local road network up to scratch, and help deal with the £14 billion backlog of repairs. We await to see more details of the funding plan.’

In May. This is Money revealed that hard-up local authorities and councils are enduring a ‘chicken and egg’ scenario when it comes to covering the cost of repairing their crater-riddled roads.

Analysis by French car firm Citroen found cash-strapped authorities in England and Wales were forced to pay-out £22.7million in compensation to drivers to cover the cost of damage inflicted on vehicles by potholes on poorly maintained roads last year.

If the same amount was spent to fund repairs instead, an additional 340,000 potholes could have been filled, the auto firm estimates.

How to claim for pothole-related compensation: Our five-step guide

1. Collect the evidence

Make a note of where the pothole is located, the time and date you drove through it and take a photo of the damage to your vehicle. 

If you didn’t do this at the time of the incident, you can return to the scene of the crime to take pictures.

If possible, take your car to a garage and ask for a mechanic’s report in writing for the projected cost to fix the problem – or if your motor isn’t drivable, phone a reputable repair centre and request a quote.

2. Work out who is to blame

To make a claim for compensation, first you need to know who should pay out. If the pothole is on a motorway or main trunk road, the chances are it is a National Highways problem. 

For local roads, you will need to research which council is responsible.

Once you’ve identified the party you need to contact, request a copy of highway maintenance schedules and number of reported incidents on the particular road for the previous 14 days as evidence that the road hasn’t been properly maintained or a reported pothole hasn’t been addressed.

3. Make the claim

You’ll need to issue a formal claim and most responsible parties will have a template you can request.

4. What to do if you do – or don’t – get a compensation offer

After making the claim, you should be notified if compensation is being granted. 

Though you can still reject the value of the offer if you believe it isn’t sufficient, especially if you have evidence that the pothole had already been reported but the responsible party had not acted to rectify it.

If the council refuses compensation, you can seek legal advice or make a case through the courts. 

However, a word of warning that this could be a time-consuming process and is likely to be worthwhile only if the repair bill is considerable.

5. Final option: Make a claim through your insurance

If you have comprehensive cover, you can claim for pothole damage on your insurance policy. 

However, it’s worth considering the cost of the damage as well as your excess payments and if this action will affect your No Claims Bonus.

This post first appeared on Dailymail.co.uk

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