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The German software engineer Jürgen Krauss shocked fans of The Great British Bake Off when he was eliminated during the semi-finals despite having won three Star Baker accolades. Ofcom later received 115 complaints from angry viewers.
Were you surprised that so many people complained?
Not when I saw how emotionally invested people had become. I had to make three calls to families with crying kids to comfort them. I have had many direct messages on social media from people who said they just couldn’t stop crying.
