ASDA shoppers have been unable to access online shopping.
Customers have reported trouble with logging in to make their orders on the website and the app.
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Users of the website are met with a message that reads: “Sorry, there seems to be a problem logging you into your account”.
Shoppers have shared their struggles on social media and there are issues according to Down Detector.
The website tracks outages and said that “user reports indicate problems at Asda”.
One shopper said: “Is there an issue with your app, won’t let me amend an order, now it’s booted me out and isn’t recognising log in details!”
Another tweeted: “The app and the website are both not working. I’ve tried the browser and app versions on 3 devices, reinstalled the app, cleared cookies etc on the browser. Still no go. @AsdaServiceTeam are you aware of this?”
A third customer said: “Does anyone know if @asda online shopping is down?? I can’t log in online or the app??”
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