Amazon has gone down across the globe, frustrating thousands of users who are trying to purchase Christmas gifts.
The platform, Amazon Music and Amazon Web Services, which offers a series of services for online applications, started experiencing problems at 10:40AM ET.
Amazon’s website is down for most users, with just a few reporting problems with the app and others cannot checkout their carts.
DownDetector, a site that monitors online outages, shows North America, parts of Europe and Asia are all experiencing issues.
Amazon has gone down across the globe, frustrating thousands of users who are trying to purchase Christmas gifts. DownDetector , a site that monitors online outages, shows North America, parts of Europe and Asia are all experiencing issues
The crash comes just with just 18 days until Christmas, so many people are currently purchasing gifts – but they will have to wait a little longer to fulfill their holiday list.
And many consumers have flocked to Twitter to share this frustration.
Twitter user ‘The Public Archive’ tweeted: ‘ Amazon is down. The war on Christmas has begun.’
While ‘MoonChild’ is upset the platform crashed right in the middle of their Christmas shopping.
The crash comes just with just 18 days until Christmas, so many people are currently purchasing gifts – but they will have to wait a little longer to fulfill their holiday list
DownDetector shows there were more than 9,000 incidents of people reporting issues with Amazon and its services
Some users are also having issues with Amazon Music, which some consumers pay $16 a month to access.
DownDetector shows there were more than 9,000 incidents of people reporting issues with Amazon and its services.
Amazon experienced a similar issue in July, when its services were disrupted for nearly two hours and at the peak of the disruption, more than 38,000 user reports indicated issues with Amazon’s online stores.
Some users are also having issues with Amazon Music, which some consumers pay $16 a month to access
And in June, the company experienced another outage.
The Jeff Bezos-founded company was one of hundreds of websites around the world that went down on June 8 – others were CNN, The New York Times, Shopify, PayPal, Reddit, the White House and British Government.
Reports said issues were caused by a ‘service configuration’ at their server provider Fastly triggered mass outages.
Amazon experienced a similar issue in July, when its services were disrupted for nearly two hours and at the peak of the disruption, more than 38,000 user reports indicated issues with Amazon’s online stores
It’s unclear what the configuration was or whether or not Fastly intended for it to happen but it took three hours for it to be resolved, during which time government websites, media outlets and online shopping sites experienced huge problems.
Fastly is a CDN (Content Distribution Network) which services businesses by letting them use its global network of servers for their own websites.
The CDN increases internet loading speeds and it also offers cheaper bandwidth but it’s all run on one network.
If that network is compromised, like it was this morning, it can prevent those companies from operating on the net at all.
