Which? calls for stronger legislation, saying no airline has been fined for breaching obligations in 20 years
Airline passengers in the UK are being let down by toothless regulation, with no airline fined in the last 20 years for breaching obligations, the consumer group Which? has found.
It called for urgent legislation to beef up the regulator’s powers, contrasting the lack of action in the UK over unpaid refunds or compensation with fines issued in other countries.
