SNAPCHAT has gone down for thousands of users in a mystery outage.
Technical issues on October 13, 2021, meant users could not login to the app or access core features.
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What happened to Snapchat?
According to online outage tracker DownDetector, issues Snapchat began around 11:43am UK time on Wednesday.
More than 8,800 people have reported problems with the iOS and Android apps so far.
While the app is working for some, others are having difficulty accessing core features such as loading and sending pictures.
Some users are also experiencing problems logging in.
The Snapchat team have acknowledged that there is a problem.
On DownDetector, a verified Snapchat Support account said that the team was investigating the issues.
They wrote: “Good Afternoon, Snapchat will shortly be back up and running. Please log out and log back in in the meantime to refresh your connection.”
The technical issue comes after the app had a bug back in June that caused the app to crash when opened.
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What should you do if your Snapchat goes down?
The Snapchat Support Twitter firstly suggests manually update your app in the App Store following the crash.
Once you’ve updated, make sure to quit and restart the app.
If this failed then users should visit the website and go to the section labelled “My Snapchats have disappeared”.
By pressing “yes” next to “still need help” you can fill out a form with more assistance.
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