From teen therapy to creative force behind cancel culture drama

What is the best way to deal with critical customer feedback? Well, Joan, a veteran academic at the fictional Pembroke College, an almost-Ivy League American university, knows exactly what to do with it. She quietly puts a match to reams of negative student evaluations of her work.

It is an amusing, angry scene that takes place inside her grim, cellar-like university study and occurs somewhere towards the middle of new six-part television drama The Chair. But it is also a moment that sits right at the show’s emotional core. Joan is clearly doing wrong, but her diminished status as an ageing, overlooked lecturer makes her a sympathetic figure.

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